Frequently Asked Questions

After a successful order, customers are contacted by the local service center within 2-3 business days to schedule installation.

There is no fee for basic installation. If countertop drilling is required, a fee of $100 will be charged.

Other fees may be required in unique installation circumstances. 

Our technicians will assist you through this process.

Coway water purifiers can be installed anywhere where there is a water line and an electrical outlet (however, non-electric models are also available). 

Water line extensions are available as long as the necessary water pressure is met. 

Prior to installation, our technicians can verify the installation location.