Frequently Asked Questions
If your question is not listed here feel free to contact us and we will be happy to assist you. Contact: 934-216-5989
Purchase
If I purchase the product rather than renting, can I still get it serviced with filter replacements?
If you are within our service reach, you can receive filter replacements and necessary maintenance by subscribing to the membership service.
What is the membership service?
Membership provides Heart Service (see below) for purchased products. This includes filter replacement, product maintenance, and product sanitation. (At least 1-year subscription required/ a monthly membership plan automatically will be applied at the end of 1-year subscription)
How can I buy filters for my Coway products?
You can purchase filters on our website at coway-usa.com. Visit the filter section of your specific Coway product page for purchase options.
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